What changed when my Mines Exchange Email migrated to Microsoft Office365 in the Cloud?

Tags Email

SOLUTION
Users of the Microsoft Exchange email and calendaring system at Mines (primarily faculty and staff, plus a few students) were migrated to a new cloud infrastructure in early 2019.

Microsoft now hosts Mines Exchange email in the same way Google currently hosts student MyMail accounts. This move gives Exchange users a vastly improved webmail client (it looks great on a phone!) and greatly expanded email storage — 50 GB, with 50 GB more for archival storage, compared to the previous 3.5 GB limit.

Some users may find that setting up their email client under the new system has changed. For help, contact ITS via Mines Help Center at https://helpdesk.mines.edu; in person at the Technology Support Center (CT156); or by phone at 303.384.2345.

If email is not working or otherwise unavailable log in via web browser at https://outlook.office365.com. This foolproof method for email access should work at all times.

Bonus: Your upgraded Exchange email is part of Microsoft Office 365 online suite, which gives you web versions of Outlook, Word, Excel, Powerpoint, OneNote, OneDrive for Business, and more.

You may now also download Microsoft Office Professional 2016 for installation on your own Windows or Mac computer. Every Mines faculty member, staff member, or student may install up to five instances of Office on personal devices onlyDownload your copy now.

NOTES
In all cases, there is one significant change with the new system: Your username to log in will no longer be “adit\username” or just “username.” In the new system, you should always use your full username@mines.edu email address as your username.

Here’s how to access your new and improved Exchange email platform on the web or in your favorite email client.

Details

Article ID: 70322
Created
Thu 1/17/19 7:48 AM
Modified
Fri 9/20/19 10:47 AM