Popular Services

Submit invoices that are ready to be paid.

Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.

Something isn't working with a computer, peripheral, or a program.

Use this service when you need to submit a request to either Mines Administrative Processing Services (MAPS) or ITS, but don't see a service listed in Mines Help Center that fits the description of the service that you require.

Report Networking Access or Connection Issue.

Request to print a poster using one of ITS's large format poster plotter printers located in the Mines Service Center main office in CTLM 156.

Request for a Software Installation or Upgrade.
This includes upgrades from Windows 7 to Windows 10.

For departments to submit new student contracts.

Having problems logging into a Mines computing service?
If you are a returning user, and need your Mines computing access re-enabled, please submit a "Returning User Request" below.
If you forgot your Mines username, please submit a "Forgot Username Request" below.

Prior to purchasing or installing software, a review process is required to ensure that software used at Mines complies with a variety of Mines policies, requirements and best practices. Use this service to initiate that process. Please be prepared prior to starting the submission process, as the form requires specific pieces of information and can not be saved for retrieval and later edits. (This process is in the Pilot phase)

A Voucher Reimbursement Request (VR) is used to document non-travel expenses paid out of pocket and request reimbursement for individuals, not in the Chrome River system, this can be non-employees, undergraduate students and more.

Request a Travel Expense Report be created for you or someone else who has Chrome River access.

A Travel Expense Form (TE) is used to request reimbursement for individuals not in the Chrome River system, this can be non-employees, undergraduate students and more. These reimbursements should only be for travel-related expenses. This is a request for MAPS to create and submit a TE for you.

Request conferencing, new service or a change to existing service.

Payroll Reallocation is used to specifically redistribute payroll charges for a specified pay period from one Index fund to another.

This service is to submit a Travel Expense Report (TE) that I have already created for myself or someone else.

Report telephone related trouble

Request support for an upcoming office move involving telephone and/or technology equipment relocation.

Used Mines computers in good condition will be reallocated without charge by ITS.

Request a Network Port Activation.

Static IP addresses are needed for certain equipment

Let us set up and configure your new computer

For departments to submit revisions to student contracts.

Request access be granted or removed from department drive or file shares, groups, workstations, or printers.