Service Description

ITS provides voice mail capability with all Mines phones. Voice mail messages can be forwarded or saved. Users have the ability to record standard, out-of-office, and extended-absence greetings. Voice mail messages can be retrieved from on or off campus. Troubleshooting and training in the use of voice mail are available.


Faculty, Staff

Service Levels

All Mines faculty and staff that have a ITS-provided phone that supports voice mail. Voice mail is operational 24/7. Voice mail support personnel are available during regular weekday business hours.



Service Charges


Requesting the Service

Support can also be requested by visiting the Technology Support Center (TSC) or calling x2345 or 303-384-2345 during TSC staffed times. In this case, a Student Consultant will take your information. Or submit a service request here.


Self-service information can be found starting at the ITS homepage http://ITS.mines.edu/