ePrint Issue

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Service Description

Report an issue when something is not working as expected with ePrint. The Mines Trailhead portal provides access to this as well as the following services: SSB (Self Service Banner), your campus email account, links to campus resources, and general interest resources such as news and other items.

Audience

Students, Faculty, Staff

Service Levels

Scheduled maintenance and downtime will be announced in advance.

Requirements

Active Mines Multipass credentials are required to access the Trailhead portal.

Service Charges

There is no charge for this service.

Requesting the Service

Access Trailhead to use the e-print service. If the service is not working as you'd expect, you may report an issue here in Mines Help Center by using the "Report Issue" located on this page.

Support can also be requested by visiting the Technology Support Center (TSC) or calling x2345 or 303-384-2345 during TSC staffed times. In this case, a Student Consultant will take your information.

Documentation

Self-service information can be found starting at the ITS homepage https://its.mines.edu/