Request OnBase Access

Service Description

Use this service to request Access to the Hyland OnBase platform at Mines. Once the system is live, all requests will be facilitated directly through OnBase.

Audience

Staff involved in OnBase testing and/or training.

Service Levels

All issues will be logged. Some issues may require special resolution from the vendor.

Requirements

Let users know what is needed for the service to be performed. This may or may not be from them specifically.

Service Charges

Free to users.

Requesting the Service

To request this service, you may start the process here within Mines Help Center using the "Submit Request" button located on this page. The information you provide will give us what we need to follow up or to fulfill the request, so please provide as much detail as possible.

Documentation

“OnBase Workflow Training” can be found at MINES Skillsoft website https://mines.skillport.com