Email Issue

Service Description

Something is not working as expected with email, SPAM filtering, sending or receiving email, Outlook (or other email client program), MailMan lists, aliases, distribution lists, etc.

Audience

Students, Faculty, Staff

Service Levels

Special arrangements may need to be made during the semester, or longer, absences from campus since employment or enrollment records may indicate an inactive status.

Requirements

Exchange Email (Faculty/Staff) - Email services are available to all Mines faculty, and staff while they are actively employed at Mines. Services continue during summer breaks and periods that may include sabbaticals or extended leave.

MyMail Email (Students) - Google-based (gmail) Email services are available to all Mines students while they are actively enrolled at Mines. Services continue during summer breaks and periods that may include study abroad, internships, or extended leave.

Service Charges

Free

Requesting the Service

Report an issue using the button located on this page within Mines Help Center.

Support can also be requested by visiting the Technology Support Center (TSC) or calling x2345 or 303-384-2345 during TSC staffed times. In this case, a Student Consultant will take your information.

Documentation

Self-service information can be found starting at the CCIT homepage http://ccit.mines.edu/.

Alumni email informaiton can be found here: https://www.mines.edu/ccit/alumni-email/.