Multi-Factor Authentication (MFA) - DUO Request

Service Description

Multi-factor authentication (MFA), sometimes called two-factor authentication, requires the use of a physical device in addition to a password when logging into an account. Without both factors – the device and the password – you cannot login. This makes a stolen password alone effectively worthless.

Audience

Faculty, Staff and student employees. All users must be employed by Mines.

Service Levels

Not all Mines services are MFA enabled. More will be added in the months and years to come.

Requirements

A mobile device or designated FOB device is required for this service.

Service Charges

This service is provided free of charge. However, standard data rates from your carrier may apply if using your mobile device off campus (not on Wifi). 

Requesting the Service

If you want to enroll in Duo using your phone or tablet as the primary device, please checkout our self-service enrollment portal at https://mfa.mines.edu/. Reference the Knowledge Base article here. Self-service is not available for student employee accounts. In this case you must proceed with the service request on this page.

Support can also be requested by visiting the Technology Support Center (TSC) or calling x2345 or 303-384-2345 during TSC staffed times. In this case, a Student Consultant will take your information.